Cancellation & Refund Policy

To request a refund or cancellation, please contact us at any of the following:

By telephone +91 452 4200234( MON--FRI)(9 AM--6PM)

The cancellation due is 48hours prior to arrival at the hotel. Refund would be processed on the card used during the transaction and would take approximately 15 working days to credit into your account. Please note that you may be charged a fee for cancelling your reservation, according to the rules of the accommodation fee or in case of no-show. Please note that certain rates or special offers are not subject to cancellation or change. Please check the room description thoroughly for any such conditions prior to booking.

Refund Policy

The cancellation due date is 14 days prior to arrival at the hotel. The penalty charge is usually one-night stay, unless specified on the confirmation email.Cancellation policy may vary hotel to hotel and cancellation charge will apply as per hotel policy as mentioned on the respective hotel's confirmation voucher. Refund would be processed on the card used during the transaction and would take approx. 15 working days to credit into your account. Please note that you may be charged a fee for canceling your reservation, according to the rules of the accommodation fee or in case of no-show. Please note that certain rates or special offers are not subject to cancellation or change. Please check the room description thoroughly for any such conditions prior to making a booking.

If you cancel your booking Online:

  • Cancellations can be made online by using cancellation option available in the respective hotel’s booking page.
  • If you cancel before 72 hours of your check-in, you will pay only Rs.250 as your cancellation fee.
  • If you cancel before 48 hours of your check-in, you will pay 20% of your amount deposited for booking.
  • You can cancel your booking only before 48 hours of check-in. Within 48 hours, cancellation will not be applicable.
  • If you don't show up at the hotel, the entire booking amount will be deducted as no-show charges.

If you cancel your booking through our customer support:

  • We also accept cancellation requests over the phone and the conditions mentioned for the online cancellation will be applicable for the same.