General

Bookitezy.com means a product and brand name of SOFTLETS under the laws of India and having its registered office at #7, 3rd kamaraj street, Chinnachokkikulam, Madurai-2, Tamilnadu. Bookitezy.com acts as booking agent for the hotels and other service providers advertised on the website www.bookitezy (the Site).

By using and/or visiting the Site you agree to these General Terms and Conditions, the Privacy Policy and the Terms of Use and Site Use (the Terms) and you expressly consent and agree to be bound by the Terms and all applicable laws and regulations that govern this Site and your booking.

References to accommodation providers means the owner/providers of the hotels, apartments, villas and other accommodation of any description featured on this website and accommodation means the accommodation including all facilities and services advertised on our website that we have agreed to arrange in connection with your confirmed booking.

Affiliates are third parties who, in agreement with bookitezy.com distribute bookitezy.com hotel rooms to their customers.

Important Information

Bookitezy.com acts as booking agent only in respect of all bookings we make on your behalf. We undertake no responsibility for and are not liable for the misrepresentations, breaches of contract, breaches of statutory duty or negligence of any of the accommodation providers and other suppliers of services who sell their products and services through us. This means that in the event of you suffering personal injury, illness or death as a result of any act or omission of an accommodation provider or other supplier of services (or their employees or agents) or you having any complaint about the quality of the services provided or having any other complaint at all, your sole right of redress will be against the independent third party who provided such service and bookitezy.com will be under no liability at all (whether in contract, tort or otherwise howsoever).

You accept that we have not in any way selected or assembled your travel arrangements for you.

By proceeding to book accommodation and/or other services through the Site, you accept that you will be entering into a contract with the accommodation provider on their standard terms and conditions. If they are provided, we will endeavour (but undertake no liability to do so) to make copies of the accommodation provider's terms and conditions available to you.

You understand that we may not have conducted any quality or other checks on the accommodation providers and we make no representations about the suitability of the accommodation and/or services offered for sale through the Site. The inclusion or offering for sale of an accommodation and/or services by bookitezy does not constitute an express or implied endorsement or recommendation by bookitezy of such accommodation or services. We do not guarantee the accuracy of, and disclaim liability for any inaccuracies relating to the accommodation and services offered for sale through us.

Where you, or any of the people that you are booking on behalf of, are in breach of any of the provisions of these Terms or contravention of any laws or rights of a third party, we reserve the right to cancel your booking without refund or compensation in any way and recover from you any costs incurred as a result of your behaviour.

Site content documentation and booking information.

Bookitezy.com may modify the content of the Site and/or Terms at any time, and such modification shall be effective immediately upon posting of the modified content and/or Terms on the Site and your continued use of or access to this website will be deemed to indicate your acceptance of the modified content and/or Terms.

Any information placed on the Site relating to hotels advertised on the Site including, but without limitation, details of the hotel, the availability of rooms at the hotel, the price of the rooms, the facilities available at the hotel, any accreditations afforded to the hotel and/or any details relating to any other services advertised on the Site have been placed on the Site by accommodation and/or service providers who are independent businesses and are not agents or employees of bookitezy.com or its affiliates. Such information does not constitute any advice or recommendation given by bookitezy.com and bookitezy shall not be held liable for inaccuracies or errors in the accommodation contents or any of its elements. These independent businesses provide the services in accordance with their own terms and conditions which may limit or exclude their liability to you. Bookitezy and its affiliates are not liable for any acts, omissions, breaches or negligence of any such independent businesses or any damages or expenses resulting from the aforesaid. Bookitezy.com and its affiliates are not liable for any refunds in the event of overbooking or force majeure or any other cause beyond their control.

As bookitezy.com acts only as a booking agent we will have no responsibility for any errors in any documentation except where those errors were made by bookitezy.

How to book accommodation or other services

Simply search for your chosen destination and dates, select your preferred accommodation provider and proceed to the final booking page. Please ensure you carefully check the dates, the price, the destination and the accommodation provider details before proceeding with your booking.

Bookings may be made by:
(a) Following the online booking procedure Or
(b) Following offline booking procedure where the confirmation will be received via phone or mail
To make a booking you will be asked to submit personal information, about yourself such as your name, email address, telephone number and credit card details (Personal Information). Whenever you provide such Personal Information, bookitezy.com will collate and use such Personal Information in accordance with bookitezy.com Privacy Policy, details of which are set out at the end of these Terms of use. Please read this in full before providing any Personal Information to bookitezy.com.

Confirmation

To confirm a booking, you must be authorized to make the booking by all persons named on the booking and their parent or guardian for all party members who are under 18 when the booking is made. By making the booking, you are confirming that all persons named on the booking accept the Terms and that you will inform the other persons named on the booking of the confirmation details and any other appropriate information. By making the booking you also become responsible for making all payments due under the booking.

Bookitezy.com will confirm your booking and issue you with an email confirmation. In the event that you call bookitezy by telephone, or are called by bookitezy regarding your booking, calls may be recorded for monitoring and training purposes. In the event of a dispute regarding a booking, bookitezy reserves the right to review any call information.

If you cancel, amend or change a booking

You may modify or cancel your booking at any time prior to your arrival date through the Site, sending us bookitezy team a E-mail or calling bookitezy team subject to cancellation/amendments terms and conditions you have at the time of booking.

If you cancel or amend your booking, there may be a cancellation charge or amendment fee levied by the accommodation or other service provider. In any event, if you fail to cancel or amend your booking in accordance with the provider's cancellation or amendment policy, you will be charged a cancellation or amendment fee by the accommodation or other service provider. Further details of cancellation policy are set out in our email to you confirming your booking and are also shown on the hotel's room details page prior to you making a booking.

If, for whatsoever reason, you do not turn up at the accommodation on the arrival date stated on your booking confirmation email, without prior warning to bookitezy, this shall be considered a "No Show" and dealt with "No Show" or "Cancellation policy" (in absence of "No Show").

Age and responsibility

You warrant that you are 18 years of age or over and have legal capacity to use the Site and to create a legally binding contract.

You warrant that all personal information submitted during accommodation booking is correct and you accept financial responsibility for all transactions made under your name or account.

You hereby authorize bookitezy to process all Personal Information about you and the persons named on the booking that has been obtained in connection with your booking. Personal information shall be deemed to include, but not be limited to: any telephone numbers, fax numbers, email addresses, addresses of residences, signatures, ID or passport copies, or any other information belonging to you or your group.

Request will be subject to availability and if the accommodation is unable to meet any such request, neither bookitezy, nor the accommodation, will have any liability to you in this respect. This request may only be available at an additional cost unless otherwise expressly stated in the description of the accommodation provider, and if any additional cost is applicable this should be paid by you direct to the accommodation provider.

Before you travel

Bookitezy is not liable for damages or losses that may result from travel to any particular destination. It is your responsibility to ensure you have the relevant travel and health documents before departure for the country you are visiting, which shall include, but is not limited to, any inoculations that may be required, ID's and passport. Bookitezy shall not be liable for any expense incurred resulting from your missing, incomplete or incorrect documentation or any non-compliance with requirements.

Insurance

You are strongly advised to take out adequate travel insurance prior to arriving in your destination. It is your responsibility to check you have adequate insurance cover. The insurance should cover, amongst other things, the cost of cancellation by you, personal losses, all medical costs and the costs of assistance including return to the home country in the event of an accident or illness.

Force Majeure

Bookitezy will not be liable for any changes, cancellation, effect on your booking, loss or damage suffered by you or for any failure by the accommodation providers and/or bookitezy to perform or properly perform any of our respective obligations to you which is due to any event(s) or circumstance(s) if the non performance is caused by force majeure. By way of example force majeure includes, but is not limited to, war, revolution, terrorist act, closure of borders, epidemic, natural catastrophe or other causes that seriously affect both parties and other unforeseeable causes beyond bookitezy's control.

Complaints or issues with your accommodation

In the unlikely event that you have reason to complain or experience any problems with your accommodation please inform the accommodation reception staff or management immediately, to enable them to take appropriate action.

Currency Converter

Currency rates are based on various publicly available sources and are only updated daily; as such they cannot be guaranteed as completely accurate and should be used as guidelines only. Actual rates may vary and you may wish to verify these with a qualified professional. When the payment is made in a currency other than the one used by the Accommodation Providers, the User is informed that variations in the applicable exchange rate may trigger a variation in the price to be, or actually, paid.

Legislation and Courts of Jurisdiction

This agreement will be governed by law of India and any disputes will be dealt with by the Indian courts under the jurisdiction of Madurai, Tamilnadu.